Health and social care Essay

Explain how communication affects relationships in the work settings Depending on whether communication needs are met you provide encourage an case-by-case to participate or discourage support and trust. By making sure communication needs are met you encourage equality and resurrect empathy and shared understanding.Describe the factors to consider when promoting effective communication Consider the soul you are talking to and find out their preferred method of communication by seeking out advice from their cover plan or family and friends, you have to take into consideration their language, weather they use sign language, prompt cards or expressions and so on Observing the individual while they communicate will give you a good indication of their preferred method of communication.Explain how people from different backgrounds whitethorn use and/or interpret communication methods in different ways. Hand gestures, voice tones, languages and touch are all methods of communication b ut may be interpreted or used differently with people from different backgrounds or cultures. for example i may shout to express annoyance and another individual may shout to show excitement.Identify barriers to effective communicationsBarriers may include non understanding or being aware of an individuals beliefs, needs, wishes, values and culture. Not making communication aids available or making sure they are in working order. Being dismissive and unresponsive. Not taking the time to listen and understand, not giving the person a choice to talk in privacy and being in a clattery environment.Explain how to access extra support or services to enable individuals to communicate effectively To help an individual communicate sufficiently you can obtain support from the persons GP, family/ friends, Social worker and advocate. You can ask for help also of speech and language services, translation services and interpreting servicesExplain the meat of the term confidentialityConfidenti ality means to keep information safe and private. You should only pass on information when having obtained consent from the individuals, on a need to no foothold or when the individual is in immediate dangerDescribe the potential tension between maintaining an individuals confidentiality and disclosing concerns. This may be breeching a persons confidentiality and not respecting the individuals right to privacy. Putting the rights of others before the individual and it could also be a safe guarding issue50118195.CU1531 Engage in personal development in health and social care or childrens and young peoples settings. Describe the duties and responsibilities of own work federal agency To support adults with physical, mental and learning disabilities to live independently, ensuring all paperwork is complete, clear and concise and in line with company guidelines. Making sure I follow care plans, and helping the individuals to achieve life goals and ambitions.Explain expectations about own work role as expressed in relevant standards I am expect to adhere to the contract that my company has put in place that I signed on accepting the job role and the job description. I am expected to work within the company and legal guidelines.